Our Philosophy

We may be in the auto repair business, but we're also in the communication business. We know that excellent communication is the key to a long, happy relationship, one that is based on trust and honesty. If at any time you wish to speak with the technician who is working on your car, we encourage you to do so.

Before proceeding with repairs, we are happy to provide a written estimate. We will notify you if we find other issues that will cause the estimate to change significantly.

All of our appointments and record keeping are both hand-written and computerized, so we can instantly look up your last oil change and any prior recommendations. Each vehicle is test driven after the repair to make sure the initial customer complaint has been resolved.

Using top quality parts and fluids is another important aspect of quality control. We buy only OEM (original equipment manufacturer) parts, unless there is a superior product available. Through our decades of experience, we know which brands hold up long term, and which ones don't.

We warranty everything we do, and that's another reason we use only top quality products. Owner Aaron Murphy is always in the shop during business hours. Our number one priority is the safety and satisfaction of our customers.

We use waste engine oil, brake fluid, and other oils to heat our building in the winter, so none of these fluids end up where they shouldn't. Through various vendors, we also recycle about 90% of our other waste, including used tires, coolant, starters, alternators, brake calipers, brake rotors, plastic containers, cardboard, and packing material.

A clean waiting area with comfortable leather chairs, free WiFi, and fresh hot coffee or tea. For jobs that take longer than an hour, we have several loaner vehicles available at no charge. Our shop is located just 2.5 miles from I-295 and 3.5 miles from the Maine Turnpike. We offer email appointment reminders as well as after-hour pick-up and drop-off.

If you have a special vehicle you don't want to take out on the road, we have an enclosed car transport trailer and can pick up or deliver your vehicle safely. We are fully licensed and insured.

We offer a 100% warranty on parts and labor for 24 months or 24,000 miles (some exclusions apply).